The HighLevel Experience

35 - Behind the Scenes: LevelUp Marketplace's Dev Team in Pakistan In this special episode, host Vit Muller reconnects with returning guest Rupert Samuel from LevelUp Marketplace. Broadcasting from Pakistan, Rupert offers an exclusive behind-the-scenes look at the vibrant environment where his development team crafts innovative apps for the HighLevel Marketplace.🔥 Special Offer: Get 20% off Unlimited Plan Level Up Marketplace https://highlevelexperience.com/levelupmarketplaceOur Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully white-labeled knowledge base, 24/7 live chat support, AND even onboards your customers too! Simply, sign up a client & leave the tech support to Extendly. Learn More HeyLeviThe AI sales enablement tool for Go HighLevel that requires zero prompting HeyLevi's Generative AI modules can help you stay competitive and give your clients everything they're asking for and more in a fraction of the time- a whole lot easier than you might think. And no, you don’t need to spend your nights and weekends learning how to write effective prompts, or even buying library-after-library of pre-made prompts to succeed. All it takes is leveraging a single app that integrates right into your HighLevel platform, and letting it do ALL of the heavy lifting for you. Learn More Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses. As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem. SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign Up Love This Podcast?Please rate and review in your favorite app by clicking here Subscribe

34 - From Parking Lot Deals to Digital Success: Rahul Alim's Journey In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Rahul Alim, a digital marketing expert and founder of Custom Creatives. With over 16 years in the industry, Rahul shares his journey from leaving a high-paying job to building a successful digital agency. The conversation delves into Rahul's innovative strategies, including the game-changing Follow Up Monster system, and his insights on leveraging AI in business operations. Rahul also discusses the evolution of digital marketing and the importance of client retention.Special Offer 🤩📣Join Rahul Alim, founder of Custom Creatives, as he shares his groundbreaking strategies for leveraging AI and digital marketing to elevate your agency's success. With over 16 years of experience, Rahul has helped countless businesses turn clicks into loyal customers. Now, he's offering you an exclusive opportunity to access his proven methods and tools. Don't miss out on this chance to learn from the best and take your agency to new heights. Click here to learn more about his offer.About Rahul AlimRahul is the man behind the Marketing Agency, Custom Creatives. His Agency has worked with Realtor.com, Geico, Advertise.com, Reach Local and 100s of local businesses. He also coaches Digital Agency Owners on building 6-figure, sustainable agencies. His mission is to help Entrepreneurs get out of their own way by moving from an unsustainable “do it all“ mentality to building a rockstar team that gives them the ability to create an assembly line in their business to create growth and freedom in their business.Highlights 🔥Key points we talked about in this pilot episode![00:00:00] Introduction and Guest Welcome - Vit Muller introduces Rahul Alim, highlighting his achievements in digital marketing and his agency, Custom Creatives[00:01:06] Rahul's Entrepreneurial Journey - Rahul shares his transition from a high-paying job to starting his own agency, emphasizing the importance of patience and entrepreneurship.[00:04:16] Daily Routine and Productivity - A glimpse into Rahul's daily routine, focusing on learning from others, maintaining energy, and managing his agency effectively.[00:06:11] Evolution of Digital Marketing - Discussion on the changes in digital marketing over the years and the importance of adapting to new platforms and technologies.[00:08:53] AI in Business Operations - Exploring the role of AI in business, its potential to transform operations, and practical advice for agency owners.[00:14:47] Voice AI Implementation - Rahul explains how his agency uses voice AI to enhance customer engagement and streamline operations.[00:17:25] Sales Strategies and Client Engagement - Insights into effective sales strategies, client retention, and the importance of investing in marketing.[00:39:32] The Importance of Client Retention - The significance of maintaining client relationships and strategies for winning back clients to ensure long-term success.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully white-labeled knowledge base, 24/7 live chat support, AND even onboards your customers too! Simply, sign up a client & leave the tech support to Extendly.

33 - Roundtable Special on HighLevel's Game-Changing New Features In this special roundtable episode of the HighLevel Experience Podcast, host Vit Muller is joined by an impressive lineup of industry leaders and HighLevel experts to discuss the latest features and updates from the LevelUp Summit 2024 in Dallas. The episode dives into the new tools and features introduced at the summit, offering listeners a comprehensive overview of what's new and how these innovations can be leveraged to enhance agency performance and client satisfaction.Key Talking Points:1. Introduction to LevelUp Summit 2024:- Vit Muller kicks off the episode with a warm welcome to the guests and listeners, setting the stage for an in-depth discussion on the latest HighLevel features.2. Snapshot Documentation and New Features:- Michael Luigi discusses powerful new features such as conditional elements in the email builder, custom fields in the chat widget, advanced filters, smart lists, and notes and stickies.3. Streamlining Operations with HL Pro Tools:- Matt Deseno shares insights on key features including partial contact creation in surveys, custom menu links for SaaS, webinar funnels, and the quiz builder.4. SaaS Growth and Community Engagement:- Alistair Shirazi talks about his rapid growth to 150 SaaS accounts and covers topics like the ad manager, community events, and the new review trigger in reputation management.5. Recurring Tasks and AI Integration:- Jarryd Holmes explores the benefits of recurring tasks, WordPress site cloning, Google Drive integration, and the exciting potential of funnel AI and workflow AI assistant.6. Business Scaling and Coaching:- Alex Schlinsky emphasizes the importance of simplifying processes and focusing on maximizing current opportunities versus creating new ones.7. SaaS and CRM Innovations:- Charles Higgins discusses the effectiveness of broad SaaS strategies, new social planners, advanced statistics, digital product delivery, and the revamped client portal.8. Community Building and Client Engagement:- Sharan Kaur highlights the enhancements in HighLevel communities, including the community chat feature, call-up by lead connector, and the client portal.9. AI Voice and Customer Support:- The panel discusses the game-changing potential of AI voice for inbound calls and its implications for customer support and business efficiency.10. Closing Thoughts and Call to Action:- The episode wraps up with a call to action for listeners to explore the new features and consider attending the next LevelUp Summit for firsthand insights and networking opportunities.About The Guests:Michael Luigi Pacitto - Expert in snapshot documentation and CRM innovations.Matt Deseno - Co-founder of HL Pro Tools, specializing in agency solutions.Alistair Shirazi - Co-founder of the A Lister show and award-winning SaaSpreneur.Jarryd Holmes - Specialist in recurring tasks and AI integration.Alex Schlinsky - Renowned business scaling coach and founder of Prospecting On Demand.Charles Higgins - Expert in SaaS strategies and CRM solutions.Sharan Kaur - Chief Marketing Officer at Extendly for HighLevel, focusing on digital strategy and customer engagement.Highlights 🔥Key points we talked about in this pilot episode!1. Introduction and Guest Lineup - [00:00:04] - Vit Muller introduces the special roundtable episode, highlighting the Level Up Day 2024 recap and...

32 - Blueprint for Agency Success: UpHex and the Power of Niching In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Sam Carlson, co-founder of UpHex, to explore his entrepreneurial journey and the innovative solutions he's brought to the digital marketing landscape. From his early career struggles to the creation of a game-changing tool for Facebook ads, Sam shares invaluable insights for agency owners and SaaS entrepreneurs. The conversation delves into why most agencies fail, the art of crafting irresistible offers, and the importance of sub-niching in business.Special Offer 🤩📣🚀 Ready to revolutionize your agency's ad management? Meet UpHex, the game-changing tool designed to simplify Facebook and Google ads, making it easier than ever to deliver powerful results for your clients! 🌟 Try UpHex FREE for 14 days! Gain access to our entire ad library and start seeing results without the hassle. Plus, sign up through highlevelexperience.com/uphex and receive exclusive bonuses, including a premium snapshot from Vit Muller’s Profit Roadmap series if you stay on for three months! 💡About Sam CarlsonSam Carlson is a seasoned entrepreneur and co-founder of UpHex, a revolutionary tool designed to simplify Facebook ad management for agencies. With a background in real estate and digital marketing, Sam has a wealth of experience in building successful businesses and helping others do the same.Highlights 🔥Key points we talked about in this pilot episode!1. Introduction to Sam Carlson and UpHex - [00:00:04] - Vit Muller introduces Sam Carlson, highlighting his journey from agency owner to co-founding UpHex, a tool designed to simplify Facebook ad management for agencies.2. Early Career and Entrepreneurial Struggles - [00:01:14] - Sam shares his diverse career path, including real estate development and the challenges faced during the 2007 economic crash, which led to significant personal and professional growth.3. The Importance of Mentorship - [00:04:38] - Discussion on how finding a mentor transformed Sam's approach to business, providing him with the skills and roadmap needed for success in advertising and sales.4. Crafting a Good Offer - [00:06:37] - Vit and Sam explore the critical components of creating compelling offers, emphasizing the need to understand market needs and focus on outcome-based offers.5. Understanding Market Needs - [00:09:07] - Sam explains the importance of identifying market gaps and creating products that fulfill customer needs, differentiating between amateur and professional approaches.6. The Power of Sub-Niching - [00:24:25] - Sam shares a personal story illustrating the benefits of sub-niching, explaining how focusing on a specific market segment can lead to substantial business growth.7. The Birth of UpHex - [00:32:06] - Sam discusses the challenges faced by agencies and how UpHex was developed to automate and simplify ad management, leading to a successful pivot during the pandemic.8. UpHex Integration and Features - [00:41:18] - Overview of UpHex's integration with HighLevel and its standalone capabilities, including its ad library and performance models, designed to enhance agency efficiency and results.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7...

31 - Niche Down to Scale Up: Zach Brick on Mastering Med Spa Marketing In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Zach Brick, the founder of Pulse Marketing Solutions. With a rich background in the auto industry, Zach transitioned from a sales director role at a Cadillac dealership to launching his own marketing agency. His agency focuses on helping local health and wellness businesses scale through custom websites, paid campaigns, and CRM systems. Zach has also created a CRM brand specifically for the med spa industry called MedSpaTools, leveraging the HighLevel platform. Throughout the episode, Zach shares his journey, insights on niching down, and how he's successfully integrated HighLevel into his agency's offerings.Key Talking Points:Zach's transition from a corporate role in the auto industry to founding Pulse Marketing Solutions.The importance of niching down and focusing on a specific industry for agency success.How Zach discovered HighLevel and the impact it had on his business operations.The development of MedSpaTools, a CRM solution tailored for the med spa industry.Strategies for bundling HighLevel with other services to create a comprehensive offering for clients.The significance of building strong client relationships and understanding their pain points.Insights into Google Ads management and targeting specific services within the med spa niche.The role of automation and AI in streamlining agency processes and improving client retention.Special Offer 🤩📣For med spa owners looking to enhance their marketing efforts, Zach is offering a comprehensive CRM solution through MedSpaTools. This platform includes pre-built products, calendars, and nurture sequences designed to streamline operations and improve client engagement. To learn more and get started, visit https://highlevelexperience.com/medspatoolsAbout ZachZach Brick is the founder of Pulse Marketing Solutions, an agency dedicated to helping health and wellness businesses grow through strategic marketing and sales automation. With over 15 years of experience in the auto industry, Zach has successfully transitioned to the digital marketing space, creating tailored solutions for the med spa industry with his brand MedSpaTools.Highlights 🔥Key points we talked about in this pilot episode!1. Introduction to Zach Brick and Pulse Marketing Solutions [00:00:04] - Vit Muller introduces Zach Brick, highlighting his transition from the auto industry to founding Pulse Marketing Solutions, and his success with HighLevel in the med spa niche.2. The Journey from Auto Industry to Marketing Agency [00:03:18] - Zach shares his background in the auto industry, the decision to leave a cushy job, and the challenges of starting a generalist agency before finding his niche.3. Discovering HighLevel and the Importance of Niching Down [00:06:18] - Zach discusses how he discovered HighLevel, the impact it had on his business, and the realization that focusing on a specific niche was crucial for success.4. Building MedSpaTools and Leveraging HighLevel [00:10:49] - Zach explains how he developed MedSpaTools, a CRM solution for med spas, and the benefits of using HighLevel to streamline operations and improve client engagement.5. The Power of Google Ads and Intent Marketing [00:28:26] - Zach delves into his expertise in Google Ads management, the importance of targeting specific services within the med spa niche, and strategies for effective intent marketing.6. Bundling Services and Software for Client Retention [00:36:17] -...

30 - Unlocking SaaS Success: Matt Deseno on Building and Selling HighLevel Agencies In this engaging episode of the HighLevel Experience Podcast, Vit welcomes Matt Deseno, co-founder of HL Pro Tools, to discuss his journey in the SaaS world, the inception of HL Pro Tools, and his experiences with HighLevel. Matt shares his insights on scaling a SaaS agency, the importance of preparation, and how he successfully sold a white-label HighLevel account. The conversation delves into personal stories, entrepreneurial challenges, and the balance between business success and family life.Special Offer 🤩📣Matt announces a special offer for listeners: Access to a full teardown of his process for selling a white-label SaaS agency to private equity. Don't miss out on the opportunity to learn from Matt's experience and gain valuable insights into building and scaling a successful SaaS business. Visit highlevelexperience.com/hlprotools to access the special offer and enhance your HighLevel Agency's performance with HL Pro Tools.Highlights 🔥Key points we talked about in this pilot episode![00:01:14] The Importance of Preparation - Vit discusses the "Five Ps" rule: Prior Preparation Prevents Poor Performance, emphasizing the value of preparation in delivering quality content and engaging conversations.[00:02:37] The Birth of HL Pro Tools - Matt shares the story behind the creation of HL Pro Tools, detailing the initial vision, challenges faced, and the role of his team in the venture's success.[00:05:31] Challenges and Triumphs During COVID-19 - Matt recounts personal and professional challenges during the COVID-19 pandemic, including the premature birth of his son and financial hurdles, and how these experiences shaped his business strategies.[00:20:56] The Birth of Zappy Chat - Matt discusses the development of Zappy Chat, an innovative solution for conversational appointment booking, and how it emerged from solving internal challenges.[00:22:00] Entrepreneurial Insights and Advice - Matt offers valuable advice for aspiring SaaS entrepreneurs, emphasizing the importance of solving problems, delivering value, and the concept of selling "sawdust."[00:26:00] The Power of Over-Delivering - Matt explains the strategy of over-delivering to customers and how it creates a competitive advantage, using examples from his own business practices.[01:00:00] The Beef Segment - Matt shares his "beef" with HighLevel, focusing on the naming conventions of custom values and fields, and discusses potential improvements for clarity and functionality.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully white-labeled knowledge base, 24/7 live chat support, AND even onboards your customers too! Simply, sign up a client & leave the tech support to Extendly. Learn More

29 - From Heart Surgery to Business Mastery: Alex Schlinsky's Anti-Hustle Journey In this episode of the HighLevel Experience Podcast, Vit sits down with Alex Schlinsky, a business scaling coach, speaker, author, and agency owner. Alex shares his inspiring journey from overcoming personal and family challenges to building successful ventures like Sky Social Media and Prospecting on Demand. The conversation delves into Alex's defining moments, his transition from freelancing to scalable businesses, and his advocacy for the anti-hustle lifestyle. Alex also provides valuable insights into sales strategies, leveraging HighLevel's platform, and maximizing revenue through SaaS offers.Special Offer 🤩📣Take advantage of Alex Schlinsky's special offer and gain access to his Prospecting on Demand coaching program. Visit highlevelexperience.com/prospectingondemand to claim your free demo and apply for a success mapping session today. Don't miss out on Vit's exclusive bonuses, including the Deep Links Generator, SaaS Rebilling Calculator, and Page Protect Code. Check it out now!About GUESTNAMEAlex Schlinsky is a renowned business scaling coach, speaker, and author. He is the founder of Prospecting on Demand, a digital marketing mastermind group, and Sky Social Media, an agency specializing in services for personal injury attorneys. Alex is passionate about coaching, sales psychology, and promoting an anti-hustle lifestyle. His journey of resilience and innovation serves as an inspiration to entrepreneurs worldwide.Highlights 🔥Key points we talked about in this pilot episode![00:00:04] Introduction to the High Level Experience Podcast - Vit Muller introduces the podcast's focus on strategies and stories shaping success in the SaaS and agency world.[00:00:12] Meet Alex: A Journey of Resilience and Innovation - Introduction to Alex Schlinsky, highlighting his roles as a business scaling coach, speaker, author, and heart surgery survivor.[00:01:33] Defining Moments: From Family Struggles to Business Success - Alex shares the pivotal moments in his life, including family challenges and his father's illness, that inspired him to build scalable businesses.[00:03:41] Heart Surgery and the Anti-Hustle Model - Alex discusses his personal health challenges and the development of his anti-hustle philosophy, leading to the creation of his book, "The Anti Hustler's Handbook."[00:08:47] From Law Aspirations to Digital Marketing - Alex's transition from aspiring attorney to digital marketing expert, and how he began focusing on personal injury lawyers.[00:12:33] Building a Successful Agency - The journey of building his agency, Sky Social Media, and the realization of his passion for impacting entrepreneurs through Prospecting on Demand.[00:27:54] The Anti-Hustle Philosophy - Alex elaborates on the anti-hustle lifestyle, its integration into his coaching methods, and the importance of defining personal success.[00:45:45] Mastering Sales Conversations - Key insights into sales strategies, including the "Tell to Sell" method, and the importance of self-belief and ethical influence in sales conversations.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your...

28 - Art of Scaling SaaS: Automation, Lead Nurturing, and building Virtual Teams Vit sits down with sales expert Jarryd Holmes from Bolder Digital to uncover how entrepreneurs can transform fear and self-doubt into their biggest strengths in sales. From navigating personal challenges to building trust with clients, Jarryd shares actionable strategies that every agency owner or entrepreneur can use to elevate their sales game. Whether you're struggling with confidence or looking for ways to make your sales pitch more authentic, this episode is packed with value.Listen in to discover the mindset shifts and tactical approaches that can turn even the most hesitant salesperson into a high-performing sales powerhouse.Key Topics Discussed:Overcoming Fear in Sales: Jarryd opens up about personal challenges with anxiety and fear around selling, and how embracing vulnerability became the secret to success.Building Authentic Client Relationships: Learn how to ditch the traditional sales script and instead, create meaningful conversations that foster trust and connection.Sales as a Superpower: Jarryd explains why shifting your mindset about selling can change the game—and how anyone can become a great salesperson by leaning into authenticity.Special Offer 🤩📣Jarryd Holmes is offering two exceptional resources to help you scale and optimize your business.1. Talent Sync System: This comprehensive guide walks you through the entire process of hiring a Virtual Assistant from the Philippines. Learn how to identify tasks, create SOPs, and effectively integrate a VA into your business operations. This resource is invaluable for anyone feeling overwhelmed and in need of efficient delegation.2. Sales Training Program: An incredible offer that includes 30 modules of sales training, drawing from the expertise of industry legends like Jordan Belfort and Tony Robbins. This training program can be bundled into your agency’s offerings or provided for free to enhance your team’s sales skills.Additionally, Vit Muller is offering his SaaS Rebilling Calculator, a powerful tool to ensure transparency and compliance when billing your clients. This calculator automatically factors in SMS fees, phone call charges, AI content generation costs, and more to give you a comprehensive billing breakdown.Don’t miss out on these amazing resources! Visit highlevelexperience.com/jarrydholmes to download Jarryd’s Talent Sync System guide, the Sales Training Program, and Vit’s SaaS Rebilling Calculator. Elevate your business to the next level with these tools and insights!About Jarryd HolmesJarryd Holmes is an expert in business optimization and virtual team building, specializing in helping agencies scale with highly skilled Virtual Assistants from the Philippines. With a wealth of experience in creating streamlined processes, Jarryd offers valuable insights into effective delegation, sales training, and business growth. His innovative strategies have empowered countless entrepreneurs to enhance productivity and achieve sustainable success.Highlights 🔥Key points we talked about in this pilot episode!01:41 Jarryd Holmes' Journey from Glazier to Business Growth Expert04:10 The Impact of Motivational Events07:17 Understanding HighLevel and Its Capabilities12:03 Building Trust in Digital Sales28:17 The Power of AI in Business31:57 Introduction to Gamma and Canva32:48 The Importance of Customization33:14 Challenges with...

27 - How to Document and Manage HighLevel Snapshots at Scale In this episode of the HighLevel Experience Podcast, host Vit Muller sits down with Michael Pacitto, a seasoned expert in HighLevel's ecosystem, to discuss the pivotal role of snapshots and documentation in scaling a SaaS agency that's using HighLevel. Michael shares how his experience and unique approach to documenting systems can help HighLevel agencies manage complex workflows, avoid common pitfalls, and stay efficient as they grow.They delve into essential strategies like identifying bad snapshots, understanding the value of modular snapshots, and the importance of accountability. Michael also shares his insights on how documentation can be a game-changer in overcoming scaling challenges, and how embracing AI will shape the future of automation in the HighLevel platform.Key Takeaways:The importance of documenting snapshots to ensure clarity and avoid tech issues.How agencies can protect themselves from bad snapshots and grow efficiently.Practical tips on mapping customer journeys and simplifying complex workflows.The impact of AI on snapshot customization and agency operations.The evolving role of snapshots in SaaS agencies.Resources:Visit Snapshot Manager Pro to learn more about Michael’s solution for scaling agencies.Learn about Vit Muller’s Premium Snapshots that passed Michael’s rigorous review.Special Offer 🤩📣Grab Snapshot Manager Pro to streamline your agency’s processes and scale smarter. Plus, get a FREE Simple Snapshot Documentation System—a single spreadsheet that takes just 5 minutes to set up and fixes 90% of your scaling issues.🎯 Ready to level up? Don’t miss out on this powerful tool + bonus!👉 Click here to learn more and start scaling with ease!About Michael PacittoMichael Pacitto is the founder of Snapshot Manager PRO and a marketing automation expert with over a decade of experience mapping out client journeys and designing efficient business systems. Hailing from Toronto, Canada, Michael has spent 18+ months working with the largest companies in the GoHighLevel ecosystem, building top-tier snapshots and creating standards for their use. His mission is to ensure agencies avoid the pitfalls of low-quality snapshots by developing tools and processes that streamline their management and documentation.Highlights 🔥Key points we talked about in this pilot episode!00:52 The Importance of Documenting Snapshots01:36 Michael Pacito's Journey and Insights03:38 The Debate: To Niche or Not to Niche08:30 Starting Small: Building Value with One Client12:10 The Power of Accountability and Documentation14:19 The Art of Systemizing and Scaling31:46 Understanding the Value of Modular Snapshots41:16 Exploring Advanced Documentation Systems45:31 Exploring Workflow Connections46:14 Understanding Version History47:37 The Power of Documentation48:25 Comparing Documentation Tools49:40 The Importance of Problem...

26 - Scaling with SaaS: Dominic Baptist on Affiliate Marketing and Building Communities In this episode, Vit Muller welcomes Dominic Baptist, a top GoHighLevel affiliate and successful entrepreneur in the SaaS and affiliate marketing space. Dominic shares his inspiring journey from working at a custom apparel store to becoming one of GoHighLevel's leading affiliates. He dives deep into the impact of building a strong community and leveraging platforms like Skool, his approach to affiliate marketing, and why persistence and providing value are keys to success.Dominic also touches on managing multiple business ventures, staying humble amidst wealth, and the importance of building the right partnerships to scale your business. Whether you're just starting with GoHighLevel or looking to elevate your affiliate game, Dominic's insights and strategies will leave you inspired and ready to take action.Key Points:Dominic's journey from rock bottom to GoHighLevel's top affiliateThe power of leveraging platforms like Skool to build communitiesTime management tips for handling multiple business venturesImportance of providing value and support in affiliate marketingHow GoHighLevel's automation can revolutionize local businessesUpcoming GoHighLevel features Dominic is excited aboutSpecial Offer 🤩📣Coming SoonAbout DominicDominic Baptist is one of the top affiliates for GoHighLevel (GHL), a powerful all-in-one platform designed to streamline business operations for agencies and SaaS entrepreneurs. As a leading expert in business automation and digital marketing, Dominic has helped countless businesses unlock the full potential of GHL, simplifying processes like lead generation, client management, and automated workflows.Highlights 🔥Key points we talked about in this pilot episode!00:41 Dominic Baptist's Journey to Success01:07 Discovering GoHighLevel02:46 Building Skills and Opportunities09:28 The Viral TikTok Moment14:58 Managing Success and Wealth20:21 Challenges of Wealth and Relationships25:14 Time Management and Business Ventures31:28 Effective Affiliate Marketing Strategies34:38 Leveraging Affiliate Relationships35:17 Building a Unique Community37:44 The Challenges of Managing a Diverse Community38:55 Collaborating with Successful Affiliates40:06 Creating a Comprehensive Business Platform44:16 Navigating Affiliate Dynamics47:57 Rapid Fire Questions and Insights53:03 Exciting Features and Future Plans56:13 Advice for New High Level Users59:07 Community Offer and Closing RemarksUpvote on these ideas! (The Beef)For list of all other ideas mentioned on previous episodes please click here. These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully...

25 - Unlocking the Secrets of Organic Lead Generation with Jenna Larson Join us in this episode of the High Level Experience Podcast as Jenna Larson, a pioneering social media marketing and business coach, reveals her journey from the corporate world to co-founding GroupTrack CRM. Explore how GroupTrack CRM empowers entrepreneurs with streamlined social media engagement, lead tracking, and seamless integration with HighLevel. Jenna discusses strategies for effective DM outreach, the importance of owning a Facebook group, and adapting to new Meta rules. This episode also covers GroupTrack's features, free trials, resale options, co-branded solutions, and white-label opportunities, providing valuable resources for growing your agency or SaaS business. Don't miss out on these expert insights to scale your relationships and business in the digital age!Key Takeaways:From Corporate to Entrepreneurship: Jenna explains the pivotal moment that led her to leave her comfortable corporate job and start her own business. She describes how divine inspiration and her love for helping others pushed her into entrepreneurship.The Birth of GroupTrack CRM: Learn how GroupTrack CRM was created to solve a significant problem – tracking leads from social media effectively. Jenna recounts the story of building the platform from scratch with her co-founder.Navigating Social Media Rules: Jenna discusses how to avoid pitfalls like “Facebook jail” and why GroupTrack’s approach to avoiding spammy tactics aligns with Meta’s rules.Effective Social Media Outreach: Jenna emphasizes the importance of building real relationships on social media, leveraging Facebook groups, and personalizing outreach without relying on cold DMs.GroupTrack and HighLevel Integration: Jenna highlights how GroupTrack’s integration with HighLevel creates a powerful system for agencies to manage their leads and track client interactions seamlessly.Boosting Engagement with Simple Strategies: Discover Jenna’s simple yet highly effective strategy for growing engagement and converting leads in her small but mighty Facebook group, generating over a million in revenue annually – all without paid ads!Special Offer 🤩📣Interested in trying GroupTrack CRM? Visit highlevelexperience.com/grouptrack to start your free trial and learn more about this powerful tool that can transform your social media outreach.About Jenna LarsonJenna Larson is the Co-Founder of GroupTrack, a pioneering SOCIAL CRM that helps businesses connect with clients through social media. With a background in corporate leadership, Jenna made the leap into entrepreneurship to make a greater impact and spend more time with her family. She is also the Founder of Drive Performance Coaching, where she empowers entrepreneurs with strategies for sales and customer retention. Jenna’s expertise in social media marketing and her client-centric coaching approach have made her a sought-after leader in the industry.Highlights 🔥Key points we talked about in this pilot episode!00:45 Jenna Larson's Corporate Journey02:37 The Birth of GroupTrack CRM04:42 Navigating Social Media Rules06:27 Effective Social Media Strategies11:56 Managing Facebook Friends and Leads19:50 Optimizing Facebook Groups for Business32:14 Integrating GroupTrack with HighLevel34:37 Introduction to Webhooks and Workflow Automation34:57 High Level Integration: A Game Changer36:17 Boosting Engagement with Email and Social Media37:19 Ninja Hack: Using...

24 - Maximizing Revenue with Flawless Follow-Up and Sales CPR In this episode, Vit interviewed Steve Rosenbaum, the “King of Follow-Up” and founder of Flawless Follow-Up, to discuss how agencies and businesses can use sales automation to boost client retention, streamline processes, and drive revenue growth. Steve shares his 40 years of expertise in sales automation, including his proprietary systems like Sales CPR and Win-Back Campaigns. He reveals the secrets behind getting quick wins for clients, reducing churn, and the power of efficient follow-up.Key Highlights:[00:00:09] Steve’s impressive career and revolutionary CRM techniques[00:04:12] Importance of setting up systems for small businesses[00:07:49] Autom ating daily business operations[00:12:26] Strategies for client retention and reducing churn[00:18:00] Quick wins with Sales CPR and Win-Back strategies[00:34:00] Why Steve is all-in on the HighLevel platform[00:45:00] The power of follow-up systems for long-term business growthNotable Quote:"The easiest, fastest, and cheapest customer to get is one you already have." – Steve Rosenbaum [00:19:38]Special Offer 🤩📣In the episode, Steve Rosenbaum mentions a special offer related to his Revenue Ceiling Calculator. He offers access to this tool, which helps agencies and businesses calculate their maximum potential revenue based on factors like client churn rate and average customer value.Additionally, Steve promises to provide a video tutorial to explain how to use the calculator effectively and maximize its impact. This tool is designed to help agencies and businesses understand the growth potential they can achieve by improving client retention and other key metrics.You can access this special offer by visiting a custom landing page: highlevelexperience.com/flawless, where listeners can download the Revenue Ceiling Calculator and watch Steve’s tutorial.Highlights 🔥Key points we talked about in this pilot episode!01:16 Casual Conversation and Email Anecdote01:50 The Importance of Systems and Automation02:55 Challenges Faced by Small Businesses06:39 Automation and Efficiency in Business Operations11:42 Client Retention and Revenue Growth17:56 The Power of Quick Wins and Sales CPR28:45 HighLevel Platform and Its Benefits38:52 Training and Coaching for Agencies41:44 The Importance of Backend Systems42:48 The Power of Follow-Up43:40 Control in Marketing Strategies44:06 Email Marketing Success Stories45:55 Building and Validating Your Email List49:06 Effective Email Reactivation Campaigns54:34 Creating a Sustainable Follow-Up System57:39 Advanced Email Marketing Techniques01:07:25 The Impact of High-Level Strategies01:10:09 Revenue Ceiling Calculator and Final ThoughtsUpvote on these ideas! (The Beef)These were mentioned in the this and/or past episodes and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! Click here to see what was...

23 - How ADA Compliance Can Save You from Lawsuits and Boost Your Agency's SEO In this episode of the HighLevel Experience Podcast, Vit Muller sits down with Tony Caggiano, known as the ADA Comply Guy, to discuss the critical importance of ADA (Americans with Disabilities Act) compliance for websites. Tony shares his journey from IT and business innovation to his current mission of making the internet accessible for people of all abilities. He reveals how ADA compliance is not only essential to avoid lawsuits but also a strategic tool to improve SEO, reach new markets, and access U.S. government tax credits. Tony breaks down the key steps to making websites compliant, the legal risks of non-compliance, and how businesses can benefit from ADA compliance, including up to $5,000 in tax credits annually.Key Takeaways:Tony's Journey: Tony shares his lifelong passion for helping people with disabilities, which led him to focus on ADA compliance after noticing a gap in digital accessibility.Understanding ADA Compliance: ADA compliance for websites is essential for avoiding lawsuits and improving user accessibility. Simple adjustments like proper alt text and color contrast can make a big difference.Legal Risks: Businesses that ignore ADA compliance are vulnerable to lawsuits with fines starting at $55,000.SEO Benefits: Proper ADA compliance, including descriptive alt text, improves SEO performance, reaching both disabled and non-disabled users.Tax Credits: U.S. businesses can receive up to $5,000 in annual tax credits for making their websites accessible.Marketing Opportunity: Tony encourages businesses to use ADA compliance as a marketing tool and incorporate it into their SaaS offerings, allowing them to differentiate from competitors.Special Offer 🤩📣Head over to highlevelexperience.com/ADAcomplyguy to explore three ADA compliance packages designed for SaaS providers:Base Software Only Package – Starting at $49/month, this package helps SaaS providers implement accessibility into their solutions and qualify clients for U.S. tax credits.Basic ADA Package – For websites with 25 pages or less, includes custom alt text and captioning services.Fully Compliant ADA Package – Tailored for larger websites with more than 25 pages, ensuring full ADA compliance.Bonus Offer: Get a free Deep Links Generator, a tool to improve client navigation and boost customer retention by providing direct links to HighLevel features.Learn more and claim your freebie at: highlevelexperience.com/ADAcomplyguyAbout TonyTony Caggiano is a seasoned IT leader with over 30 years of experience in leveraging technology to drive business success. Known as "The ADA Comply Guy," Tony specializes in making websites accessible for all abilities, helping businesses comply with ADA regulations, and unlocking valuable government funding. His mission is to create an inclusive internet while empowering agencies and businesses to turn compliance into a strategic advantage. Tony is passionate about partnering with entrepreneurs to create synergistic opportunities and make a meaningful impact.Highlights 🔥Key points we talked about in this pilot episode![00:01:16] - Tony Caggiano's introduction and the importance of ADA compliance in business...

22 - Selling SaaS to Anyone: How Charles Higgins Proves You Don’t Need to Be a Giant to Succeed In this episode of the HighLevel Experience Podcast, host Vit Muller is joined by Charles Higgins, the visionary behind Pinnacle AI, a CRM software and services company based in Nashville, Tennessee. Charles shares his unique journey from the automotive industry to the world of tech, where he leveraged his experience to build a thriving white-label CRM business.Together, Vit and Charles dive deep into:Charles' background in automotive: How 25 years in the automotive industry shaped his approach to CRM systems.The power of HighLevel's Town Halls: Why Charles encourages SaaSpreneurs to attend these crucial meetings for insights and product feedback.Charles’ unconventional approach: Why he embraces selling every CRM feature while keeping a simple pricing model.Onboarding and data migration strategies: Tips for managing complex client databases during CRM transitions.Organic growth strategies: How Pinnacle AI scaled successfully without paid ads through content and affiliate marketing.The future of CRM and HighLevel: Charles’ predictions for upcoming developments like AI funnel builders and domain reselling.Charles also shares practical advice for SaaS entrepreneurs, including the importance of maintaining customer satisfaction and reducing churn, building a strong support team, and choosing a business model that fits your passion.Special Offer 🤩📣Exclusive Offer from Pinnacle AI: White-Label Virtual Assistant ServicesLooking to scale your business without the hassle of managing every detail? Pinnacle AI offers an affordable and efficient white-label virtual assistant service, perfect for agencies and SaaSpreneurs. At just $12 per hour, you get access to a skilled team ready to handle tasks such as funnel building, automations, graphic design, and more.With flexible Pods Packages starting at 10 hours per month ($120) and A La Carte Hours available at the same low rate, you can tailor the service to meet your specific needs. As an added bonus, this service is available as a white-label solution, allowing agencies to resell it at their own rates and profit from the difference.Don’t miss out on this opportunity to boost productivity and scale your operations seamlessly. Learn more and claim your offer at highlevelexperience.com/pinnacleai.Plus, get Vit Muller's Deep Links Generator for free, which helps increase client retention by simplifying SaaS system navigation.Highlights 🔥Key points we talked about in this pilot episode![00:01:01] – Charles' introduction and journey into CRM.[00:03:45] – Importance of HighLevel Town Halls.[00:07:10] – Charles' approach to selling CRM.[00:17:00] – Overcoming competition with HubSpot and Salesforce.[00:43:00] – Strategies for organic business growth.[00:52:12] – Constructive feedback on HighLevel support and development.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help

21 - AI-Powered Cold Email Strategies with Ty Shane In this inspiring episode of the HighLevel Experience Podcast, host Vit Muller sits down with Ty Shane, an entrepreneur who has successfully leveraged AI to revolutionize cold email outreach. Ty shares his incredible journey from overcoming foster youth addiction and incarceration to becoming a successful entrepreneur. The discussion delves into the power of AI in marketing, the challenges of entrepreneurship, and how personal struggles can be transformed into professional strengths. Ty's insights into dynamic copy, personalized outreach, and the use of advanced tools like Clay and Smartlead will resonate with anyone looking to push the boundaries of what’s possible in digital marketing.Key Topics Discussed:Ty Shane's Personal Journey: Overcoming addiction and incarceration to achieve entrepreneurial success.Transition to Entrepreneurship: How Ty moved from homelessness to studying at Ohio State University and ultimately diving into the world of digital marketing.Power of AI in Cold Email Marketing: Exploring the transformative impact of AI on traditional email marketing and its benefits for businesses.Challenges and Growth in Business: The importance of overcoming limiting beliefs and the reality of entrepreneurial struggles.High Level and Cold Email Integration: How Ty uses advanced tools like Clay and Smartlead for hyper-personalized outreach and the integration with HighLevel.Memorable Quote:"Life's not working against us; it's working for us. What is this experience revealing? What is your role?"— Ty Shane [00:04:07]Episode Highlights:Ty Shane’s journey from addiction to entrepreneurship.The role of AI in crafting hyper-personalized email outreach campaigns.Insights on overcoming limiting beliefs and thriving in business.How HighLevel can be effectively integrated with cold email strategies.Special Offer 🤩📣Check out Ty Shane’s mini-course on AI-driven cold email strategies at highlevelexperience.com/tyshaneAbout Ty ShaneTy Shane is a dynamic entrepreneur and AI-driven marketing expert who has transformed his life and business through resilience and innovation. From overcoming addiction and homelessness to mastering the art of personalized cold email outreach, Ty’s journey is a powerful testament to the impact of determination and cutting-edge technology. Now, he empowers others by sharing his proven strategies for leveraging AI to revolutionize digital marketing and drive business success.Connect with Ty on FacebookHighlights 🔥Key points we talked about in this pilot episode!00:22 Ty Shane's Personal Journey01:29 Overcoming Addiction and Finding Purpose03:10 From Homelessness to Higher Education04:46 Transition to Entrepreneurship07:19 Challenges and Growth in Business17:48 The Power of AI in Cold Email Marketing27:12 Smart Leads API vs. Instantly28:09 The Evolution of Cold Email: From Spintax to AI28:33 Dynamic Copy and Personalization31:06 Deliverability and Volume in Cold Email33:19 Advanced Cold Email Strategies37:30 High Level and Cold Email Integration41:33 Favorite Features and Custom Apps in High Level44:01 Constructive Feedback for High Level49:00 Final Thoughts and OffersUpvote on these ideas! (The Beef)*For list...

20 - Mastering Personalized Marketing Strategies with Heather Remec In this enlightening episode, Vit Muller sits down with Heather Remec, a seasoned digital marketing expert and owner of Sales Song Studio. Heather shares her inspiring journey from working in the Fortune 500 space to becoming a powerhouse in the digital marketing community. She delves into the story behind her company's unique name, her seven-step process for client success, and the power of identity in marketing. Heather also discusses the importance of leadership, team management, and how she integrates psychology into her business strategies. This episode is packed with valuable insights on customizing marketing efforts, building strong client relationships, and leveraging tools like HighLevel for ultimate business success.Key Takeaways:The Story Behind Sales Song Studio: Heather shares the evolution of her business name and the importance of aligning branding with the core message.Seven-Step Process: Heather breaks down her customized lead generation and marketing automation process that drives significant client growth.Leadership & Team Management: Insights into how Heather empowers her team, retains talent, and fosters a positive work environment.Marketing and Sales Synergy: The importance of aligning marketing with sales to ensure seamless client experiences and higher conversions.HighLevel Platform: Heather discusses her favorite features of HighLevel and how it enhances her agency’s operations.Quote of the Episode: "Good marketing leads to easy sales; good sales and getting that information on the sales calls lead to good marketing." — Heather Remec [00:38:00]Free Gift from Heather 🤩📣Visit highlevelexperience.com/HeatherRemec to access Heather’s free resource on creating impactful testimonials and case studies. Don’t miss this chance to enhance your marketing strategies with expert insights!About GUESTNAMEHeather Remec is a dynamic digital marketing expert and the owner of Sales Song Studio. With over a decade of experience, including time in the Fortune 500 space, Heather specializes in customized lead generation, sales processes, and marketing automation. She has successfully built and managed highly profitable launches for online service-based businesses, authors, coaches, and consultants. Passionate about helping visionary entrepreneurs escape marketing mediocrity, Heather is also a sought-after marketing consultant and fractional Chief Marketing Officer. When she's not driving business growth, she enjoys fitness workouts and supporting small businesses in Atlanta.Highlights 🔥Key points we talked about in this pilot episode![00:00:00] Introduction and Guest Welcome[00:01:00] Heather’s Background and Business Journey[00:01:28] The Story Behind 'Sales Song'[00:03:27] Heather’s Seven-Step Process[00:06:00] Customization and Client Interaction[00:09:06] Double Diamond Concept in Business[00:12:00] Leadership and Team Management[00:20:56] Corporate Experience vs. Entrepreneurship[00:28:25] HighLevel Platform Discussion[00:32:38] The Power of Challenges in Marketing[00:42:00] Outbound Marketing Strategies[00:47:00] Leveraging HighLevel FeaturesOur Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You...

19 - The Power of Database Reactivation™ and Simplified Business Models with Robb Bailey In this episode, Vit welcomes Robb Bailey, a seasoned consultant, coach, and digital marketing expert who has transformed over 10,000 businesses with his unique Database Reactivation™ system. Robb shares his journey from running a seven-figure agency to creating the Fit Club Accelerator, which generated over $2.1 million in revenue and 525 clients in just 18 months. He dives deep into the challenges of running an agency, the importance of productized services, and how he leveraged HighLevel to automate processes and scale his business.Key Discussion Points:Robb’s Entrepreneurial Journey: From closing his first digital marketing agency in 2015 to launching the Fit Club Accelerator and scaling it to over $2.1 million in revenue within 18 months.Database Reactivation™ Strategy: Robb explains how his Database Reactivation™ system helps businesses generate leads and revenue from existing contacts without spending on ads. This strategy has been pivotal in helping thousands of businesses achieve predictable results.Importance of Systems: Robb emphasizes the significance of having solid systems in place, quoting James Clear’s famous line: "You do not rise to the level of your goals; you fall to the level of your systems."Simplicity in Business Models: Robb advocates for simplicity in business models, focusing on productized services and avoiding the complexities of customized work.Mentorship and Networking: The impact of mentorship and networking in Robb’s success, including his experiences with industry leaders like Mike Cooch and Billy Gene.HighLevel Platform: Robb shares how HighLevel’s platform, particularly its conversation stream feature, revolutionized his agency’s operations, saving time and costs.Robb’s Advice:Focus on simplicity and systematization in your business to achieve consistent, scalable results.Utilize the Database Reactivation™ method to maximize revenue from your existing contacts.Invest in mentorship and leverage networking opportunities to accelerate your business growth.Connect with Robb Bailey:Website: robbbailey.comJoin the Conversation:Share your thoughts on this episode with the hashtag #HighLevelExperience.Limited-Time Offer 🤩📣 : Unlock Your Business Growth with Robb Bailey’s Proven System!For a limited time, get exclusive access to Robb Bailey's Database Reactivation™ Template—absolutely FREE! This is the exact system that has helped over 10,000 businesses generate more leads and revenue without spending a dime on ads.What You’ll Get:Ready-to-use lead nurturing scripts.Step-by-step automation templates.Over 30 training videos to guide you.Claim Your Free Resource Now! Don’t miss out on this opportunity to supercharge your business growth. Plus Get Vit's Deep Links Generator to streamline client utilisation of HighLevel.👉 Claim The Free OfferHighlights 🔥Key points we talked about in this pilot episode!01:25 Robb Bailey's Journey: From Agency to Fit Club Accelerator03:20 Challenges and Lessons from the First Agency06:34 The Role of Mentorship and Networking12:00 Success with the Second...

18 - Revolutionizing HighLevel with Custom Apps from Level Up Marketplace "Freedom. Applications give you the freedom to do whatever you want within your workflows."— Rupert Samuel [00:14:57]In this insightful episode of the HighLevel Experience Podcast, Vit interviewed Rupert Samuel, founder and CEO of Level Up Marketplace. As one of the elite HighLevel developer partners globally, Rupert dives into the innovations and transformative power of custom apps within HighLevel's ecosystem. The conversation spans from the future of app integrations, replacing Zapier with native solutions, to the potential of the HighLevel marketplace in revolutionizing business automation. Rupert also shares his journey from retail to tech, the importance of manufacturing lines in business, and a sneak peek into exciting future developments for snapshot builders and app integration.Key Topics Discussed:The rise of NFC technology and its potential in business.Custom workflow actions and innovative use cases in HighLevel.The benefits of replacing Zapier with native workflow actions.Insights into HighLevel's App Marketplace and its impact on agencies.Rupert's background in retail and how it shaped his tech ventures.The future of HighLevel’s marketplace and the evolving role of snapshots.Special Offer 🤩📣Explore the Level Up Marketplace and enhance your agency’s capabilities with custom apps. Visit highlevelexperience.com/levelupmarketplace to find out more.Highlights 🔥Key points we talked about in this pilot episode!01:16 Rupert's Background and Achievements02:14 NFC Technology and Innovations05:51 The Future of Apps in High Level11:37 Custom Workflow Actions and Solutions16:01 Benefits of Replacing Zapier with Native Workflows21:25 Community and Support for App Development27:15 Business Models and Profitability30:34 Influx of Tradie Apps31:08 Real Estate AI Innovations33:53 Background and Business Journey38:04 Lessons from the Italian Bag Company40:44 Innovative Apps and Their Use Cases47:43 Exciting Developments in Snapshots56:43 Mission and Future Goals01:00:11 Conclusion and Final ThoughtsUpvote on these ideas! (The Beef)These were mentioned in the past episodes and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! please click here. Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully white-labeled knowledge base, 24/7 live chat support, AND even onboards your customers too! Simply, sign up a client & leave the tech support to Extendly. Learn More HeyLeviThe AI sales enablement tool for Go...

17 - From Aspiring Entrepreneur to Support Innovator: Beant Singh's Story In this episode, Vit Muller sits down with Beant Singh, the innovative CEO and founder of Extendly, a platform that’s transforming customer support for agencies. Beant shares his journey from aspiring entrepreneur to industry game-changer, and how Extendly is empowering agency owners to focus on their core strengths by providing seamless, integrated customer support within Go HighLevel.Special Offer 🤩📣Unlock Exceptional Customer Support for Your Agency with Extendly! Extendly is offering 24/7 live chat support, specifically designed to boost your agency’s customer service. Their Support OS software includes self-onboarding, a comprehensive knowledge base, product wars, and customizable onboarding forms, all handled by a team fully trained on HighLevel. For more details please click hereAbout BeantBeant Singh is the CEO and founder of Extendly, an innovative platform that revolutionizes customer support for agencies by integrating seamlessly with Go HighLevel. With a journey marked by personal challenges and transformative experiences, Beant has become a leading figure in the customer support solutions landscape. His mission is to empower agencies to achieve significant growth by providing exceptional, responsive support, leveraging AI, and continuously improving user experiences. Through Extendly, Beant aims to help agencies focus on their core strengths while ensuring their clients receive top-notch service.Highlights 🔥Key points we talked about in this pilot episode!01:18 Beant Singh's Mission and Vision02:12 The Birth of Extendly04:51 Early Struggles and COVID Impact06:05 HighLevel and Extendly's Growth08:10 The Importance of Customer Support11:00 Personal Reflections and Lessons Learned15:51 HighLevel Summit and Community28:08 Balancing Work and Family Life28:54 The Perfectionist's Dilemma30:47 Balancing Work and Personal Life32:23 Introducing 'The Beef' Segment32:46 Feature Frustrations with High Level35:16 Improving User Experience40:47 Highlighting Success Stories46:15 AI and Future Trends in Customer Support50:02 Effective Onboarding Strategies54:33 Extendly's Support SolutionsUpvote on these ideas! (The Beef)These were mentioned in the episode and if you agree with these feature ideas and/or enhancement suggestions for HighLevel please upvote these! TikTok Default SettingsInstagram Reel Compatibility when Uploading in Bulk via CSVImprove Conversations Inbox Speed and Functionality for Better Team Collaboration*For list of all other ideas mentioned on previous episodes

16 - Boosting Leads and Reducing SMS Costs with Gary Capps In this episode of The High Level Experience, we sit down with Gary Capps, a digital marketing and automation expert from Queensland, Australia. Join us as we discuss the latest trends in digital marketing, the transition from traditional engineering to digital strategy, and the innovative ways to increase leads and sales. We also talk about Gary's revolutionary new product, MyCRM Sim, which aims to solve the high costs and complex processes of SMS marketing. Plus, hear an engaging story about the impact of technology changes, the importance of understanding customer needs, and tips for navigating the complex landscape of digital marketing today. Don’t miss this insightful conversation!About Gary CappsGary Capps, an innovator and expert in digital marketing and automation from Queensland, Australia, is introduced. He has founded several ventures, including JJ Group, JJ Digital, and MyCRM Sim. Gary is recognized for his contributions to SEO, SEM, website usability, and social media. He has also developed software for niche markets like crafts and jewelry, automating marketing campaigns for various organizations.Special Offer📌 Cut your SMS costs dramatically with MyCRM Sim – the perfect solution for non-US agencies. Discover more at highlevelexperience.com/mycrmsim.Highlights:Key points we talked about in this pilot episode!00:39 Introducing Today's Guest: Gary Cups02:06 Gary's Journey in Digital Marketing03:41 The Evolution of Technology and IoT07:16 Challenges in Digital Marketing09:15 Importance of Effective Websites13:03 Success Stories and Strategies17:52 Innovative Digital Marketing Strategies20:40 Introducing MyCRMSim32:43 Effective SMS Reactivation Campaigns32:53 System Limitations and Client Communication33:40 Upcoming Multi-SIM Feature34:11 Regulations and Compliance37:30 Ethical SMS Practices39:56 Success Stories and Impactful Campaigns43:18 Challenges and Frustrations with High Level51:01 Understanding Client Needs and SolutionsOur Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:Extendly for HighLevel (Main sponsor)White Label Support For You & Your Clients 24/7 Imagine if all you had to focus on was selling & growing your business. Extendly provide video tutorials, interactive help guides,a fully white-labeled knowledge base, 24/7 live chat support, AND even onboards your customers too! Simply, sign up a client & leave the tech support to Extendly. Learn More HeyLeviThe AI sales enablement tool for Go HighLevel that requires zero prompting HeyLevi's Generative AI modules can help you stay competitive and give your clients everything they're asking for and more in a fraction of the time- a whole lot easier than you might think. And no, you don’t need to spend your nights and weekends learning how to write effective prompts, or even buying library-after-library of pre-made prompts to succeed. All it takes is leveraging a single app that integrates right into your HighLevel platform, and letting it do ALL of the heavy lifting for you.