The VA Hub Pro Way: Elevating Agencies with Skilled Virtual Assistant-The HighLevel Experience

13 - The VA Hub Pro Way: Elevating Agencies with Skilled Virtual Assistant

Welcome to another thrilling episode of the HighLevel Experience Podcast! Today, hosts Andrew Kamide and Vit Muller welcome Joel Keddie and Lawrence Wong, the dynamic founders of VA Hub Pro. Their agency is renowned for providing top-tier GHL experts who help elevate GHL agency owners.

In this episode, Joel and Lawrence offer invaluable insights into the world of virtual assistants. They discuss the innovative solutions VA Hub Pro offers to tackle common challenges faced by agency owners, providing practical tips for enhancing virtual team management and efficiency.

The conversation covers how top-tier virtual assistant support can enhance GHL agency operations, the critical role of VAs in agency growth, and the strategic introduction of an Account Manager role to minimize client churn. It emphasizes the importance of working 'with' clients to foster trust and partnership.

Additionally, the discussion delves into practical aspects of integrating a task management system tailored for GHL agencies, leveraging GHL plugins for efficient coordination between clients and VA teams.

For more information about VA Hub Pro and their services, visit VA Hub Pro's website.

About Joel Keddie and Lawrence Wong

Joel and Lawrence started their journey together in the agency world over four years ago, gaining invaluable experience working with virtual assistants. Their struggles to find trustworthy and competent help led them to establish VA Hub PRO last year—a VA agency tailored specifically for GoHighLevel agency owners. Their agency provides highly skilled GHL experts capable of handling a wide range of tasks, from automations and workflows to integrations, landing pages, and funnels.

What sets VA Hub PRO apart is its founders' deep understanding of the agency owner's needs, cultivated through their firsthand experiences of the challenges and pitfalls in hiring virtual assistants. Their motto, "working with you, not for you," encapsulates their commitment to aligning the goals of their VAs with those of the business owners they support, ensuring a synergy that drives mutual growth and success.

With their agency, Joel and Lawrence not only deliver exceptional service but also focus on nurturing the overall relationship between business owners and their virtual staff. This approach not only enhances productivity but also fosters a collaborative environment where both parties thrive together.

Highlights:

Key points we talked about in this pilot episode!

00:00 Introduction to VA Hub Pro: Elevating GHL Agency Owners

00:58 The Challenges of Finding Reliable Virtual Assistants

02:21 Cultural Differences and Expectations in Hiring VAs

06:08 Creating Effective SOPs and Leveraging Technology for Efficiency

10:48 Navigating the Growth and Challenges of the VA Industry

28:10 Securing Client Accounts and Building Trust with Remote Teams

37:05 Diving Deep into HIPAA Compliance and Challenges

40:45 Exploring the Complexities of Virtual Assistants (VAs) in Agencies

50:50 The Secret Weapon for Agency Growth: Account Managers

55:48 Navigating the World of HighLevel and VA Services