According to business growth and customer experience strategist, Jay Baer, customer experience is the best marketing that brands can do for themselves.

In this episode of CX-WISE, Jay dishes out the details on how brands can achieve word-of-mouth marketing through exceptional CX. It's the perfect starting point for brands wanting to make their presence felt on short-form content platforms like TikTok and Instagram.

From breaking down the process of creating talk triggers to busting the myth that AI sets a brand apart, Jay covers everything you need to craft a solid CX and marketing strategy.

Jay and Nathan (our host) also provide insightful solutions for brands to bridge the gaps of uncertainty in customer experience journeys. More than just imparting wisdom, they share many compelling real-world examples of how brands are successfully doing all of this today.

Tune in to get CX-WISER!

P.S.- Listen closely for your chance to win a free copy of Jay’s book.