Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable

10 - Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable

In this insightful session, we dive deep into the world of digital agency SaaS support with none other than Ryan O'Connor, the visionary founder and CEO of Growthable. Discover how Ryan's innovative platform is transforming the way SaaS agencies leverage go HighLevel, empowering them to excel in the competitive digital landscape.

Key Highlights:

Introduction to Ryan O'Connor and Growthable (00:00:06): Learn about Ryan's journey to revolutionizing agency support with his unique platform that offers comprehensive solutions including unlimited support, comprehensive onboarding, live chat, guided tours, and educational content.

The Genesis of Growthable (00:05:55): Ryan shares his transition from running an outbound agency to pioneering in the HighLevel support space, driven by a passion for the platform's capabilities and a desire to immerse himself in its ecosystem.

Global Talent and Educational Content (00:01:11): Explore Ryan's strategy for tapping into the global talent pool, shifting geographically to harness skilled professionals across different regions, and the surprising role his educational content played in training agencies worldwide.

Empowering Agencies with Tailored Support (00:20:24): Ryan discusses how Growthable tailors its support to meet the specific needs of agencies, from those just starting out to established entities managing thousands of sub-accounts.

The Impact of Effective Support on Agency Growth (00:40:23): Listen to real success stories of how agencies have leveraged Growthable's support to significantly enhance their growth and efficiency.

SaaS Agency Growth: Moving the Needle (00:51:22): Ryan and the hosts delve into strategies that truly move the needle for SaaS businesses, highlighting the importance of niche specialization and the power of being a subject matter expert.

The Beef Segment (01:06:40): Dive into the podcast's signature segment where Ryan shares his "beef" with the lack of agency-level workflow builders in HighLevel, sparking a discussion on potential improvements.

About Ryan O'Connor

Ryan O'Connor's entrepreneurial journey is marked by his creation of growthable, a company that stands as a testament to his belief in the transformative power of GoHighLevel. Recognizing the challenges agencies face, Ryan set out to offer an unparalleled level of support and resources, tailored specifically to the needs of HighLevel users. His company provides white-label support, onboarding, live chat, guided tours, educational content, and an extensive knowledge base, serving hundreds of agencies across the globe.

Highlights:

Key points we talked about in this pilot episode!

01:11 Exploring Global Talent and the Impact of Educational Content

05:55 Ryan's Journey from Agency Owner to HighLevel Support Pioneer

20:24 The Evolution of Agency Support and Onboarding with Growthable

31:40 The Scalability and Efficiency of Growthable's...